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Total Quality Management (TQM) is a strategy for continuously improving performance at every level and in all areas of responsibility. It combines fundamental management techniques, existing improvement efforts, and specialized technical tools under a disciplined structure focused on continuously improving all processes. Improved performance is directed at satisfying such broad goals as cost, quality, schedule, […]

Sustaining Engineering involves the identification, review, assessment, and resolution of deficiencies throughout a system’s life cycle. It spans the technical tasks of engineering, logistics investigations, and analyses to ensure continued operation and maintenance of a system with managed (i.e., known) risk. Sustaining Engineering Tasks Sustaining Engineering tasks include the following: [1,2] Collection and triage of

The Support Concept defines the overall logistics end state in achieving Product Support. The Program Manager (PM) establishes logistics support concepts (e.g., organic, two-level, three-level, contractor, partnering, etc.) early in the program, and refines the concepts throughout program development.  In developing the support concept, each program should develop an affordable strategy that: [1] Positions and

Supportability is the degree to which system design characteristics and planned logistics resources meet system requirements. Supportability is the capability of a total system design to support operations and readiness needs throughout the life-cycle of a system at an affordable cost. It provides a means of assessing the suitability of a total system design for

Supportability analysis is the procedures and methodologies employed to accomplish the planning, development, systems engineering, production, and management that are essential to ensure logistics supportability of military systems and equipment delivered to users. It’s conducted as an integral part of the Systems Engineering Process beginning at program initiation and continuing throughout program development. Supportability analyses

Standardization is the process of developing and implementing technical standards.  The process establishes a common agreement for engineering criteria, terms, principles, practices, materials, items, processes, and equipment parts, and components. An organization can benefit from standardization because it: [2,4] Enables mass production Enables customization Improves supplier coordination Improves quality Enables simplification Enables delayed differentiation Lowers

  Supply Chain Management is a set of approaches utilized to efficiently integrate suppliers, manufacturers, warehouses, and stores so that merchandise is produced and distributed in the right quantities, to the right location, and at the right time, in order to minimize system-wide cost while satisfying service level requirements. [1]   Website: DoD Manual 4140.01

Reliability is critical because it contributes to a system’s warfighting effectiveness as well as its suitability in terms of logistics burden and the cost to fix failures. For each system, there is a level of basic reliability that must be achieved for the system to be militarily useful, given the intended Concept of Operations (CONOPS).