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Corrosion is the disintegration of an engineered material into its constituent atoms due to chemical reactions with its surroundings. In the most common use of the word, this means electrochemical oxidation of metals in reaction with an oxidant such as oxygen. The Department of Defense (DoD) defines Corrosion as “The deterioration of a material or […]

Customer satisfaction, when quantified, is a valuable enterprise-level outcome metric. The Department of Defense (DoD) has recognized the importance of customer-satisfaction performance measures. Since the passage of the Federal Acquisition Streamlining Act of 1994, all Federal Departments and Agencies have initiated procedures to record contractor performance on in-process contracts and to use past contractor performance

A Corrective Action Request (CAR) is sent to a supplier where an item, goods, service, or process is in nonconformity, and a remedy is required. The notification requests the supplier to explain the reason for and proposed solution for a nonconformity discovered. CARs are normally determined during quality assurance activities. Each organization will have its

A Control Chart shows how a process varies over time while identifying special causes of variation and changes in performance. Similar to a run chart, it includes statistically generated upper and lower control limits. This type of chart prevents changing a process that is varying randomly within the control limits (no special cause present). Variables

Computer-Aided Design (CAD) is a computer tool used for the development of design-drawings/documentation for manufacturing. It merges computer technology with mechanical drawing and includes three (3) main functions crucial for manufacturing: Line drawings that can be created and stored for future reference, Libraries of common symbols used to create line drawings that can be easily

Condition Based Maintenance Plus (CBM+) is the application and integration of appropriate processes, technologies, and knowledge-based capabilities to improve the reliability and maintenance effectiveness of Department of Defense (DoD) systems and components. It’s established by DoD Instruction 4151.22 “CBM+ for Materiel Maintenance”.  At its core, CBM+ is maintenance performed based on evidence of need provided

Configuration Management (CM) is the application of sound program practices to establish and maintain consistency of a product’s or system’s attributes with its requirements and evolving technical baseline over its life. It involves interaction among government and contractor program functions such as systems engineering, hardware/software engineering, specialty engineering, logistics, contracting, and production in an Integrated

Reliability Centered Maintenance (RCM) is a systematic approach for identifying preventative or scheduled maintenance tasks for an equipment end item and establishing necessary preventative (or scheduled) maintenance task intervals. It’s generally used to achieve improvements in fields such as the establishment of safe minimum levels of maintenance, changes to operating procedures and strategies, and the

Lean Manufacturing “Lean” is a production system consisting of manufacturing cells linked together with a functionally integrated system for inventory and production control that uses less of the key resources needed to make goods. The goal of Lean is to improve efficiency by eliminating waste in the manufacturing process and is centered on preserving value

Basis of Issue Plan (BOIP) is an Army requirements document that describes a new or improved system or component. It’s required before Milestone B approval and is used by Program Managers (PM) for concept studies, life-cycle cost estimates, and trade-off analyses during the research and development process. BOIPs include personnel changes caused by introducing new